Spott Consumer Health Data Privacy Policy
Effective: October 29, 2026
This policy describes the consumer health data the Spott app and website collect. Spott is operated by Spott LLC. It supplements the Spott Privacy Policy.
Consumer health data we collect
- Questions you ask in Ask. They can include health information you choose to type, such as an allergy, a diet, a pregnancy, a disability or an accessibility need.
- Needs. These are dietary, accessibility or health needs you share, or that we work out from your questions. For example, if you mention "celiac," we may note a need for gluten free food.
- Plan requests on the Spott website. When you ask us to plan a day, we keep your request and a summary of it with your plan. They can include a diet or health need you choose to type.
- Reports you send us about an Ask answer or a spot. A report includes the answer you are reporting and any note you add. An answer can repeat a need back to you, such as gluten free. A note can include health information you choose to type.
Your questions and needs are tied to your app install ID. This is an ID your copy of Spott gets when you install it.
How we use it
We use your questions to answer them.
We use your plan requests only to build, show and keep your plan.
We save your needs only if you say yes. We use them to improve your recommendations.
If you send us a report, our support team uses it to review the answer or spot you reported.
Where it comes from
From you, when you type a question or share a need in the app, or type a plan request on the website. Some needs are worked out from the words you type.
Your consent
When you first open Spott, we ask before saving your needs. Tapping "Sounds good" means yes. If you tap "Not now," we don't save your needs, and you can still use Ask. We won't treat you differently for saying no.
To withdraw consent, email support@spottguide.com. Once you withdraw, we stop saving your needs.
Who receives it
These kinds of companies handle this data for us under contracts:
- AI providers, to answer your questions and build your plans.
- Database providers, to store it.
- Hosting providers, to run Spott.
- Email providers, to deliver reports you send us to our support team.
Reports for partners
We provide reporting to partners listed on Spott. Partners get only de-identified totals, such as how many people looked for gluten free options. A health-related total is only reported when it includes 10 or more people. Partners never get your install ID or anything about you as a person.
We will not try to re-identify this data. Our contracts require partners not to either.
Your rights
You can:
- Ask whether we collect, share or sell your consumer health data.
- Get a copy of it, and a list of the third parties and affiliates we've shared it with.
- Ask us to delete it. We'll tell the companies that handle it for us. Backup copies are deleted within 6 months.
- Withdraw your consent.
To make a request, email support@spottguide.com, and include your app ID from the Home screen footer if your version of the app shows it. For a plan made on the website, include the plan's link. You don't need an account.
We'll respond within 45 days. If we need more time, we'll tell you and may take up to 45 more days.
Appeals
If we decline your request, you can appeal by emailing support@spottguide.com with the subject "Appeal."
Contact
Spott LLC, support@spottguide.com